Homes of America strives to provide each and every one of our clients with the best service possible. We feel that over the many years we have been operating we have exceeded peoples expectations more times than not and have received many letters and emails expressing thanks, of which we have provided a small selection to share with you here.

If you have dealt with Homes of America in the past or are dealing with us at the moment and would like to add your own comments here, please email Janette Thorne at Homesofamericaus@aol.com.


Dear Kylie,
    
A quick note to say thank you for the great service to our home and the guests. We received two 5 star reviews and both mentioned how quickly issues were resolved. It certainly makes our lives easier knowing you have it under control!
   
regards


Dear Kylie,
    
We bought our home on Orange Tree in 2004 with HOA and utilised the management side of the business to manage our home from day 1. We have always received prompt responses to our calls for help and assistance, which is necessary when you are 4000 miles away. Over the last 5 years we have always felt our home received the best attention possible and the compliments we get from our guests reflect this too. Every time we visit we are pleasantly surprised how good our home looks and this is totally down to your efforts and the HOA team.
    
In summary we would have no hesitation recommending HOA management to any of our friends who currently own, or wish to own property in the Orlando area.
    
Thanks again for all your help in managing our home to very high standards
   
regards


Thanks Kylie,
    
I will go ahead and book the flights today then, Virgin Atlantic are due to call me in a couple of hours to confirm it all. ( 7pm UK Time ) We are approx 5 hours in front of you.
I will E mail you as soon as I have done this.
Thanks for your help, this is exactly why I rebooked with you, excellent service well done.
   
Regards


Further to our discussion the company we used to assist in the purchase of our US home was Homes of America run by Howard and Jan Thorne (an English couple originally from Chester). Their Realtor website is http://homesofamerica.co.uk and their management/rental website is http://www.floridavipvacations.com - this is run by Howard and Jan’s daughter, Kylie.

We were extremely happy with the service and assistance that Jan and Howard provided when we went across on our inspection trip in October and they took a lot of trouble to find out exactly what is was we wanted. As we didn’t really have a clue, it took a lot of their time and patience but, as you know, I am truly delighted with the results. I have been impressed by the way they have cared for us and guided us throughout the whole process and their knowledge and expertise were invaluable. On the first day, before we actually set out to look at houses, Howard sat us down and went through the buying process in the US and explained the differences between buying a new house from a developer and a resale property. He explained what would have to be paid, when it would be paid and also went through the various pieces of paper and taxes that we would come across. He put this into diagrammatic form and I used that piece of paper when I was back in the UK to review where we were up to in the process, what was going to happen next and, more importantly, when I was due to send a payment! It was invaluable.

I am confident, being so far away from our new home, that we have complied with all Federal and local statutory requirements due to their taking control of the whole process which made the buying process stress free. If we had been left to our own devises we would not have had a clue. They even arranged for our utilities to be connected and obtained our rental licences. Everything just happened smoothly – it was great!

They have an excellent network of contacts who they put us in touch with (insurance, accountant, FX company etc) and the service we received from them almost equaled that of Homes of America!

When we went across to our new home for the first time this month, the Management Company side of the business helped us sort out many things in the limited time that we had over there and they took control of what was not completed before we left. Nothing is too much trouble. We thought we should have an alarm fitted and we spoke to the Management Company in the morning, the contact rang us in the afternoon, he came round at 5pm that evening and his company were fitting the alarm at 9.30am the next day. That sort of service is something we do not see in the UK!!

I have no hesitation in recommending Homes of America to you as I am sure my experience was not untypical of how they work with all of their clients. I can not say enough words about how good and helpful they were. They just care….


Thank you for a wonderful stay at your home (Feb. 8-11). I very much enjoyed staying with you, and I would also like to compliment you on having a good management and cleaning team - everything was spotless and in wonderful condition.

Thanks!


In the six years since we established a relationship with Homes of America, both as potential US villa owners, and for the past (nearly) 4 years as rental villa owners, we have been totally satisfied with the attitude and professionalism of the company.

Homes of America, introduced us to the concept of Florida home ownership, explained in detail the purchase process in a comforting and informal, yet appropriate manner, guided us through the purchase and setting-up-for-rental process and now act as our management company, representing our interests in Florida, in our absence.

Some 4 years into the ownership of our rental villa, we are now conscious that a significant number of our rental bookings are repeat bookings from guests who have enjoyed their stay so much they choose to return. We are able to reflect that this is in no small part due to the performance and willingness to help, of the management company, Homes of America, by virtue of the hugely complementary feedback we receive from guests, praising their efforts in resolving the occasional problems or issues which inevitably occur, with guests unfamiliar with the concept of living in the USA.

We are thrilled to report that the everyday “hands on” management of our villa is left in the very capable hands of a charming, well presented and completely trustworthy member of the management team, who takes great care to ensure that the villa is presented ready for occupancy to the very highest of standards. She will, in addition, in conjunction with her small team and on her own initiative, put right those occasional minor problems and defects which sometimes go unnoticed by others, at no additional cost to us. From our point of view, this is a service over and above what which would normally be expected and is worthy of high praise.

We have an established, friendly and understanding relationship with our management company who consistently provide helpful advice to both us and our guests, are attentive to the needs of our guests, and fulfil the professional administrative role on site in the USA on our behalf. It is peace of mind, ultimately that we seek, knowing that our interests are being well looked after in our absence, and we have no hesitation in stating that we rest easy in the full and certain knowledge that Homes of America do just that.


We purchased our villa on Emerald Island Resort from the Developer in 2004, and our introduction to Homes of America came on the back of a two year disaster with another property management company, so we were extremely cautious in taking on another service provider.

What a difference our experience has been over the last 3 years in both service, professionalism and trust! We have total confidence in Kylie and the HOA team, and can relax knowing that they are taking excellent care of our home with us so far away. It's always a pleasure to drop in at the office when we are in town.

The Villa is always well maintained and beautifully presented, our guests have been happy, their queries and concerns attended to and our accounting and reporting is accurate and up to date. It's great to know that any issue will be dealt with promptly and communication via a follow up call or e-mail will occur.

Jan and Howard have been extremely helpful to us too with regard to questions on the property market in general and our thoughts for the future and we feel that as well as having found a great Management Company, we have also found some new friends.


We bought our house through Homes of America in November 2005 and they have been managing it ever since.

Homes of America are a great family company who provided us with great advice and support every step of the way.

We never felt pressured at any point. Homes of America simply provided us with a wide range of property information and helped us make the best choice for us.

Kylie and the team do a great job in managing our property and always go the 'extra mile'. All of our clients are very happy with the condition of our home when they arrive and the service they receive from Home of America. We have great peace of mind knowing that Homes of America are managing our property.

We would highly recommend Homes of America to anyone.


We have been with Homes of America Management for the past 18 months and had no problem at all with either there service or fees for any work done.

They have proved to be efficient and diligent in the day to day running of our villa and all other aspects of anything we have ask them to do as extras.

We know of several other satisfied owners within the Watersong community that have also joined up with the company we use, after not being happy for one reason or another with the service offered by their previous management company.

Kind Regards
.


We bought our US home through Homes of America Realty from plan in February 2004. They showed professionalism in this as we would expect but furthermore we felt that we were in good hands in our first venture abroad. They guided us through the process until closing in 2005.

Homes of America Management have been our Management Company from the outset. In that time we have found the management team to be efficient and friendly. Our home has been well looked after (as have the guests) and we have and continue to have complete confidence in their services.

We really consider ourselves lucky to have such a wonderful and trustworthy Management Company.


Homes of America have been fantastic throughout every stage of our property purchase in Orlando. They made us feel comfortable and were always available to provide sound advice and support, from our initial meetings with them right through to the completion of our home.

Since completing our purchase last year, Homes of America's management services have been excellent, delivering a keen eye for detail and that added personal touch. Their staff have ensured our villa is well looked after and beautifully presented, something which is very much appreciated by our guests.


We cannot speak highly enough about Homes of America. They helped us buy our home in Florida and now manage it for us too. We are so pleased that we chose them and wouldn’t go anywhere else should we decide to buy another property!

From the first point of contact with Jan and Howard, they were genuinely helpful and attentive. They took us around the local building developments and knew the site sales staff and it was clearly evident that there was mutual two way respect between everyone. They knew the area well and were able to explain to us the differences in the area, the quality of builder and the type of finish that was needed to make our home attractive to renters as well as ourselves.

This was our first venture into property ownership abroad and undoubtedly Jan and Howard made it far less stressful than it could be in the UK! They know the market, what needs to be done and when. Anyone buying through them can do so in the knowledge that they are in good hands. They are the ultimate professionals.

Jan and Howard’s daughter Kylie runs the Management side of the business and also manages our home for us, making sure it is ready for renters and ensuring it looks its best. Like Jan and Howard, Kylie has a good knowledge of what works, and what doesn’t, and is also fantastic at making the home look welcoming to guests.

Without Kylie we would feel lost. It feels like we have a third owner in the way that Kylie looks after our home – she makes a hard job seem very easy with her commitment and dedication to both us and our renters. Kylie, like Jan and Howard, is supported by a team of first class colleagues too so you know that if there is ever a question or problem, it will be dealt with.

We cannot thank Jan, Howard, Kylie and their colleagues enough for their help over the past two years.


We have known the owners and staff of the company for 4 years. We purchased our villa through them and have continued to use their Management Company to look after our villa for short term rental.

We have found their professionalism, honesty and dependability to be of invaluable help to us in the running of our Florida villa.

Kylie Thorne, who is a Director of the Company and is responsible for Managing our home, has always afforded us 100% commitment, Her helpful, cheerful and practical approach, along with her extensive business knowledge has been of the up most help to us as home owners and also to our guests who have rented our villa.

HOA Management Company is a totally reliable management company and we would have no hesitation what so ever in recommending their services.

Yours Faithfully


Thanks Kylie!

I just wanted to let you know that the guests we have in at the moment have already e-mailed us .......on Saturday actually, just after they arrived........and their words were ....'It's just PERFECT!!'............as you can imagine we are really thrilled about that especially as she is an interior designer herself! Even though we thought everywhere looked great, it's still a worry that your guests will feel the same.....so there we are......success!!

Thanks again for all your help in this Kylie, take care & we'll speak soon.


We first met Janette and Howard at a property exhibition in the UK in October 2003. They gave us some very sound advice that made us reconsider our plans over the way in which were to buy our property.

After meeting them again at their UK base, they helped us arrange a viewing holiday in Florida and provided a licensed Realtor to show us around various developments in the Orlando area.

All of the advantages and disadvantages of the different properties and subdivisions were explained and we finally chose a villa from a plan on a new development.

Again, the advice given to us was slightly different from what we thought we wanted, but after over 3 years of successful rentals, we are happy to confirm that all the advice given to us throughout the buying process was excellent.

Of course buying a home is always a daunting process and even more so when that home is thousands of miles away, but we are certainly very pleased that we chose Janette and Howard to help us through the process and explain the pitfalls of buying a property in the USA.

Their property management company in Florida, Homes of America, has looked after our villa from the beginning and we have always received very positive comments from our guests about the cleanliness and appearance of our villa.

We have no hesitation in recommending Homes of America to anyone considering buying a home in Florida.

Best regards


We would like to take the time out to thank all of our owners for being so special. We appreciate your business. It is with your total support that we are able to keep a passion about our work. You came to us as customers but over the years you have become our friends too. We could not do what we do without you……thank you!


      Contact Details

     Fill in the on-line contact form

Email:Homesofamericaus@aol.com

From US Telephone: 1 863 420 7775

From outside US Tel: 001 863 420 7775

(out of office hours please leave a message and we'll call you right back).

Address: 17445 US Highway 192, Clermont, Florida, 34714

We are primarily located in the US with our head office being in Orlando Florida on the US192, but we are regularly back over in the UK should you wish to arrange a meeting.